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Welcome to ATOR

These terms and conditions outline the rules and regulations for the use of ATOR’s website and the purchase of our products. By accessing this website and making a purchase, you agree to comply with these terms. If you disagree with any part of these terms, please do not use our services.

1. General Information

• Company Name: ATOR
• Business Type: Premium Perfume Oil Company
• Trade License no : TRAD/DSCC/009917/2023
• Website: www.ator.com.bd
• Location: Shop no G 26-30, Estern Bonbithi Shopping Complex, South, ঢাকা 1217

2. Use of Website

By accessing this website, you warrant that you are at least 18 years of age and agree to use this website in accordance with these terms and all applicable laws of Bangladesh.

3. Products and Orders

All products sold on our website are subject to availability. We reserve the right to limit the quantities of any product or service we offer. In the event of limited stock or discontinued products, we will notify you via the email or phone number provided at checkout.

• Pricing: All prices listed are in Bangladeshi Taka (BDT) and are subject to change without notice. Any applicable taxes or shipping costs will be added during checkout.
• Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the colors, textures, or scent notes will perfectly match your expectations, as perceptions can vary.

4. Payment and Billing Information

By placing an order, you agree to provide current, complete, and accurate purchase and account information. Payments must be made through the methods provided on our website (SSL Commerz, Bkash,Nagad etc.).

5. Shipping and Delivery

• Shipping Policy: We currently ship our products only within Bangladesh. Shipping rates and delivery times are provided at checkout and vary based on location.
• Delivery: ATOR is not responsible for delays caused by unforeseen logistical issues. Delivery times are estimates and may vary.

6. Returns and Refunds

• Return Eligibility:
• Products may be returned within seven (7) days of delivery if the product is used but not damaged.
• Products may be returned within fourteen (14) days of delivery if the product is unopened and unused, and in its original packaging.
• Process: To initiate a return, please contact our customer service team at [01775714401]. Once approved, you are responsible for return shipping costs.
• Refunds: Refunds will be processed within seven (7) days after we receive the returned product and inspect its condition. Shipping fees are non-refundable.

7. Intellectual Property

All content, including images, logos, text, and designs featured on this website, is the intellectual property of ATOR unless otherwise noted. Unauthorized use or reproduction of this content is prohibited.

8. Limitation of Liability

ATOR is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. This includes, but is not limited to, any allergic reactions, sensitivities, or misuse of the products.