Effective Date: [01/10/2024]

At ATOR, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, www.ator.com.bd.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, shipping address, billing address, and payment details (credit card or mobile payment information).
  • Non-Personal Information: Includes your browser type, IP address, device information, and how you interact with our website (e.g., pages visited, time spent, etc.).

2. How We Use Your Information

We collect and use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, payment processing, and order confirmation.
  • Customer Support: To respond to your inquiries, provide customer service, and manage returns or refunds.
  • Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services. You can opt out of marketing communications at any time.
  • Website Improvement: To analyze usage patterns and improve our website functionality, user experience, and security.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and to collect data about how our website is used. You can control the use of cookies through your browser settings.

4. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, fulfill orders, and provide customer support.
  • Legal Obligations: We may disclose your information when required to comply with legal obligations, such as responding to court orders or regulatory requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to access, update, or request the deletion of your personal information at any time. If you wish to exercise these rights, please contact us at [01775714401].

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We reserve the right to update or modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this policy periodically for any updates.